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Pheladi M
1 reviews | Active since Feb 2018
15 Feb 2018, 20:25
Worst Online Experience
I have ordered goods online when they arrived they were broken called your call centre on the 8th February ,they gave me a reference no that they will come collect the broken goods but your courier didnt come today is the 15th after continuously calling&sending you messages on facebook no one has done anything. You should learn from takealot,zando&spree how to run a successful online shopping.I'm so frustrated and very unhappy with your service.
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Boardmans's replyOfficial
16 Feb 2018, 17:14Thank you for taking the time and addressing your online shopping experience with us. We would like to apologize for the overall service received.
Kindly note your query has been escalated to online management for urgent intervention.
Reference number: ***/GO.
Kind regards,
Customer Experience Team
***
Best regards,
Boardmans's reply16 Feb 2018, 17:14
Official
Thank you for taking the time and addressing your online shopping experience with us. We would like to apologize for the overall service received.
Kindly note your query has been escalated to online management for urgent intervention.
Reference number: ***/GO.
Kind regards,
Customer Experience Team
***
Best regards,