1 reviews | Active since Aug 2016
Worst customer service ever encountered!!! They do not refund you!
<p>I placed a order with Boardmans online on the 27th of April 2016. On the 9th of May (only!) my order gets delivered byt only part-of it. After numerous emails and empty promises I have still not, to this day, received my part-order refund. Almost four months later I am still waiting for my refund, this is absolutely unacceptable!!</p> <p> </p> <p>I will never order anything from boardmans online again and I warn everyone to never order from them. </p> <p> </p>
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the complaint the Boardman’s Online team regarding the refund request as some of the items were not in stock, they will action and revert back to you with feedback. Please find the below reference number for your post ********** 383/GO
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the complaint the Boardman’s Online team regarding the refund request as some of the items were not in stock, they will action and revert back to you with feedback. Please find the below reference number for your post ********** 383/GO
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
This is still not resolved!! Still no refund, just empty promises as always. This is the worst customer service that I’ve ever received from any company!!
This is still not resolved!! Still no refund, just empty promises as always. This is the worst customer service that I’ve ever received from any company!!