MM
MATODZI M
1 reviews | Active since Apr 2015
03 Jan 2020, 11:53
Worst customer service ever!
Definitely DO NOT recommend it at all. I am yet to hear from customer service after so many attempts to get the issue resolved! They don't care to give feedback or any updates. Quiet frankly i don't know why they even have call center or social media accounts... I have not received Everything i ordered...Responding on hellopeter doesn't mean anything if nothing is done after that. Worst customer service ever. You buy at your own risk. Ill never purchase anything from them again.
Helpful (0)
Replies (2)0
Replies (2)
Boardmans's replyOfficial
05 Jan 2020, 16:36Good day Mr Alvin.
We hereby acknowledge your complaint lodged.
Kindly forward an email to our customer relations inbox (***) with the details of your query. Please accept our sincere apologies regarding the matter.
Kind Regards
Customer Experience Team
***
We hereby acknowledge your complaint lodged.
Kindly forward an email to our customer relations inbox (***) with the details of your query. Please accept our sincere apologies regarding the matter.
Kind Regards
Customer Experience Team
***
Boardmans's reply05 Jan 2020, 16:36
Official
Good day Mr Alvin.
We hereby acknowledge your complaint lodged.
Kindly forward an email to our customer relations inbox (***) with the details of your query. Please accept our sincere apologies regarding the matter.
Kind Regards
Customer Experience Team
***
We hereby acknowledge your complaint lodged.
Kindly forward an email to our customer relations inbox (***) with the details of your query. Please accept our sincere apologies regarding the matter.
Kind Regards
Customer Experience Team
***
MM
MATODZI M's updateReviewer Update
05 Jan 2020, 17:05The fact that you gon’ sit and type mr Alvin is beyond me! Thats exactly how i was sent things i didn't order! Acknowledging complaint and sorting out your mistakes are two different things... i know that this is the last feedback from you or as close as i can get to receiving my order. This is not the first time I've lodged a similar complaint and yet all you do is respond on this page but never assist your customers. Its more to put a front as if you do care. Ive exhausted all possible ways to get assistance. I have forwarded emails, called in, and also used social media as well. I placed an order on the 13th December. What day is it today???? Tomorrow morning I'm lodging a complaint with consumer goods and services ombudsman.
MM
MATODZI M's update05 Jan 2020, 17:05
Reviewer Update
The fact that you gon’ sit and type mr Alvin is beyond me! Thats exactly how i was sent things i didn't order! Acknowledging complaint and sorting out your mistakes are two different things... i know that this is the last feedback from you or as close as i can get to receiving my order. This is not the first time I've lodged a similar complaint and yet all you do is respond on this page but never assist your customers. Its more to put a front as if you do care. Ive exhausted all possible ways to get assistance. I have forwarded emails, called in, and also used social media as well. I placed an order on the 13th December. What day is it today???? Tomorrow morning I'm lodging a complaint with consumer goods and services ombudsman.