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Melanie M
1 reviews | Active since Mar 2011
15 Oct 2015, 10:06
WHERE IS MY REFUND
After complaining about the out of stock issue with items I ordered online, I still have not received my refund for the items 9 days later!!!! I want my money back. I paid you 5 days before you let me know there was a problem, which means you have been earning interest on my money for more than 2 weeks while I am sitting out of pocket! I want my money back! NOW!<br> <br> This is the worst online shopping experience I have ever had.
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Replies (1)
Boardmans's replyOfficial
16 Oct 2015, 14:06Hello melmcl,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
Kindly be advised that we have forwarded your query to the online department to advise urgently on your query.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
Kindly be advised that we have forwarded your query to the online department to advise urgently on your query.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Boardmans's reply16 Oct 2015, 14:06
Official
Hello melmcl,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
Kindly be advised that we have forwarded your query to the online department to advise urgently on your query.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
Kindly be advised that we have forwarded your query to the online department to advise urgently on your query.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***