1 reviews | Active since Dec 2010
Where is my order
<p>I ordered my items last Thursday . Got email on Wednesday to say it was at the courier . Still not delivered so I called courier with tracking number and they said they can't find it. Called boardman and they also can't find it. Where is my order???? I want it delivered Today. Not impressed. Really bad service after I spent so much money</p>
Thank you for bringing this matter to our attention. We must sincerely apologise for the inconvenience caused with regards to online shopping, please be advised we have addressed this incident with our online team , you will be receiving feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must sincerely apologise for the inconvenience caused with regards to online shopping, please be advised we have addressed this incident with our online team , you will be receiving feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Update please
Update please
This is getting ridiculous . I have been phoning the call center and nobody can assist me. They say they can't contact the online dept directly . They sent an email and wait for a response . Can somebody please buy the online dept a phone so they can call them and find out WHERE IS MY ORDER . how can it go missing and why is it taking so long to find it.
This is getting ridiculous . I have been phoning the call center and nobody can assist me. They say they can't contact the online dept directly . They sent an email and wait for a response . Can somebody please buy the online dept a phone so they can call them and find out WHERE IS MY ORDER . how can it go missing and why is it taking so long to find it.
Still nothing. I am really sorry I spent so much money now. I will never buy at boardman again. What terrible service . Nearly 2 weeks waiting for my order to be delivered. And nobody can tell me where it is or when I will get it
Still nothing. I am really sorry I spent so much money now. I will never buy at boardman again. What terrible service . Nearly 2 weeks waiting for my order to be delivered. And nobody can tell me where it is or when I will get it