PO
Pauleze O
1 reviews | Active since Mar 2009
08 Dec 2015, 11:04
where is my goods?
every time i mail i get a reply - we will get back in 24 hours - NOTHING - days past without feedback! stock available in store but not online??? 1 available online but the other 1 I need to drive 140km's to purchase? and 2 - 5 days delivery - its been 7 - NOTHING!!! think you should consider sticking to your shops and forget about selling online!
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Replies (1)
Boardmans's replyOfficial
11 Dec 2015, 12:29Hello pauleze,
We apologise for any convenience caused and understand and acknowledge how frustrating it must be.We aim to please all our customers and are doing the best we can to our ability to serve our customer with the resources we have at hand. The current status of the is still Picking. Please note we have escalated this query to the Online team for urgent response.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
Kind Regards,
Customer Experience Team
***
We apologise for any convenience caused and understand and acknowledge how frustrating it must be.We aim to please all our customers and are doing the best we can to our ability to serve our customer with the resources we have at hand. The current status of the is still Picking. Please note we have escalated this query to the Online team for urgent response.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
Kind Regards,
Customer Experience Team
***
Boardmans's reply11 Dec 2015, 12:29
Official
Hello pauleze,
We apologise for any convenience caused and understand and acknowledge how frustrating it must be.We aim to please all our customers and are doing the best we can to our ability to serve our customer with the resources we have at hand. The current status of the is still Picking. Please note we have escalated this query to the Online team for urgent response.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
Kind Regards,
Customer Experience Team
***
We apologise for any convenience caused and understand and acknowledge how frustrating it must be.We aim to please all our customers and are doing the best we can to our ability to serve our customer with the resources we have at hand. The current status of the is still Picking. Please note we have escalated this query to the Online team for urgent response.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Your reference number is ***/GO.
Kind Regards,
Customer Experience Team
***