Useless customer service

After recently opening a Boardmans account, I went into the store in La Lucia today to find banking details ect so I could pay my account online. Like all my other accounts. The information for this is not on Boardmans website. Not a single teller nor floor staff member could advise me. The manager was called and he said he would find out for me. AFter dissapearing in to the back office for 15 minutes I asked what was going on. He came out again and said he did not know and was waiting for customer service to call him back. I left as my lunch break was over. I am trying to call the cutomer sevice center myself to find out, but have been on the phone for half an hour and still no one can help me. Currenlty on hold with the online depatment, for 15 minutes no one has even answed yet.<br> ALL I WANT TO DO IS PAY MY ACCOUNT ONLINE. THIS IS NOT 1995. CATCH A FECKING WAKE UP BOARDMANS.