pP
pranesha P
1 reviews | Active since Sept 2011
11 Feb 2015, 15:55
USELESS CUSTOMER SERVICE
I have made 2 purchases online in January - both these orders could not be fulfilled due to unavailability of products. The store manager assured me that I will get a refund. i have called no less that 5 times - the store and headoffice and always told a refund will be done. <br> <br> it is 1.5 months later and i am still waiting for this. <br> <br> I
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Replies (1)
Boardmans's replyOfficial
12 Feb 2015, 12:18Hello praneshap,
Thank you for bringing this matter to our attention, our attempts to contact you were unsuccessful. We must apologise for the delay in your refund kindly note that your concerns has been escalated to the Boardmans management directly for immediate intervention.
your reference number is : ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention, our attempts to contact you were unsuccessful. We must apologise for the delay in your refund kindly note that your concerns has been escalated to the Boardmans management directly for immediate intervention.
your reference number is : ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Boardmans's reply12 Feb 2015, 12:18
Official
Hello praneshap,
Thank you for bringing this matter to our attention, our attempts to contact you were unsuccessful. We must apologise for the delay in your refund kindly note that your concerns has been escalated to the Boardmans management directly for immediate intervention.
your reference number is : ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention, our attempts to contact you were unsuccessful. We must apologise for the delay in your refund kindly note that your concerns has been escalated to the Boardmans management directly for immediate intervention.
your reference number is : ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***