SE
Steve E
1 reviews | Active since Aug 2012
15 May 2015, 09:23
Unacceptable service and not taking responsibility
Our \LIFETIME GUARANTEE"Jamie Oliver pot set was returned in January 2014 due to the surface coming off. Estelle the manager has constantly tried to get us to deal with the supplier regarding the warrantee"
Helpful (0)
Replies (1)0
Replies (1)
Boardmans's replyOfficial
18 May 2015, 16:15Hello steveenglish,
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us.
As per our telephonic discussion please we will escalate the matter to the relevant department including the store management team and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us.
As per our telephonic discussion please we will escalate the matter to the relevant department including the store management team and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Boardmans's reply18 May 2015, 16:15
Official
Hello steveenglish,
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us.
As per our telephonic discussion please we will escalate the matter to the relevant department including the store management team and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us.
As per our telephonic discussion please we will escalate the matter to the relevant department including the store management team and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***