1 reviews | Active since Nov 2017
Terrible Service!!
I place an order online for a juicer, besides the fact that they charge double for the unit compared to Take a Lot - you cannot cancel an order?
I canceled the order the following day and confirmed telephonically with Lucky that they have indeed received my cancellation ( ********** 0020) but the unit was still delivered? A colleague of mine has signed for the delivery and now I have this unit? I am expected to return this to a Boardmans store? I dont even know where to find a Boardmans store and why is this my problem if you deliverd after cancellation?
I expect that you collect your own unit and refund me MY money!!
Thank you for bringing this matter to our attention .We apologise for the lapse in service.We have arranged for our online team to make contact with you for the collection and refund of the cancelled order, that had been delivered .
Your ***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Thank you for bringing this matter to our attention .We apologise for the lapse in service.We have arranged for our online team to make contact with you for the collection and refund of the cancelled order, that had been delivered .
Your ***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,