TR
Tracy R
1 reviews | Active since Nov 2015
09 Nov 2015, 13:49
Terrible online ordering experience - poor service
I placed an online order on 25/10/2015 and was sent confirmation that I would receive my items within 2-5 working days. After the 6th working day, and not having received my items, I contacted the \Customer services"department"
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Replies (1)
Boardmans's replyOfficial
09 Nov 2015, 14:59Hello Tracy Rist,
As discussed telephonically we would like to confirm that we will dispatch stock that we have on-board and conduct a refund for items that are not available.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***
As discussed telephonically we would like to confirm that we will dispatch stock that we have on-board and conduct a refund for items that are not available.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***
Boardmans's reply09 Nov 2015, 14:59
Official
Hello Tracy Rist,
As discussed telephonically we would like to confirm that we will dispatch stock that we have on-board and conduct a refund for items that are not available.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***
As discussed telephonically we would like to confirm that we will dispatch stock that we have on-board and conduct a refund for items that are not available.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience ***