AS
Angelique S
1 reviews | Active since Jul 2010
09 Sept 2015, 07:49
Still waiting for refund to be processed
I am still waiting to be refunded by Boardmans for an online order I placed which was cancelled. <br> Can Boardmans please let me know how much longer they are planning on dragging this out? Or perhaps I can stop paying my Boardmans account every month until Boardmans sorts this out?????? How much longer do I have to wait to be refunded? <br> <br>
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Replies (1)
Boardmans's replyOfficial
10 Sept 2015, 16:59Hello ange7,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and delay in resolving your query.
Kindly be advised that your query regarding the refund for your cancelled order, has been forwarded to our online department to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and delay in resolving your query.
Kindly be advised that your query regarding the refund for your cancelled order, has been forwarded to our online department to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team,
***
Boardmans's reply10 Sept 2015, 16:59
Official
Hello ange7,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and delay in resolving your query.
Kindly be advised that your query regarding the refund for your cancelled order, has been forwarded to our online department to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and delay in resolving your query.
Kindly be advised that your query regarding the refund for your cancelled order, has been forwarded to our online department to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team,
***