1 reviews | Active since Jun 2012
Still waiting for my refund since March
<p>I bought few items in March via the Boardmans online store. One of the guys at dispatch had called me to tell me that 2 times were out of stock and that they would refund me, so I agreed.</p> <p> </p> <p>However 3 months down the line and I am still waiting for my refund.</p> <p> </p> <p>I sent an email to Edcon and Boardmans on the 5th of May and up till today, no one has contacted me.</p> <p> </p> <p>Really bad service.</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly include your Order number so that we may conduct follow up with the Online team regarding the refund that has been pending for a long time. We apologise again for any frustrations incurred. Please find the below reference number for your post ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly include your Order number so that we may conduct follow up with the Online team regarding the refund that has been pending for a long time. We apologise again for any frustrations incurred. Please find the below reference number for your post ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.