VB
Vaughan B
1 reviews | Active since Mar 2009
16 Apr 2016, 18:47
Still no resolution after two weeks
Its sad to see where customer service is so lacking that we are pushed aside in the hopes we will fade away. My prior complaint has not been resolved. In the interim I have purchased the units short supp**** and replaced the broken mug from Checkers. Yes Checkers (Forest Hills) and it is the exact same stuff at one third the price. Please resolve my issue that remains unresolved or I will open a new case every 5 days until it is sorted out. I cannot believe how things are delegated and pushed aside. .....great online resolutions you have in place
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Boardmans's replyOfficial
18 Apr 2016, 09:30Hello vaughan,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that you need to state what was the prior complaint, you may email to *** or call ***, so that we may liaise with the correct team on the matter and revert back to our valued customer with way forward on the matter.
Your reference number for the post is as follows ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that you need to state what was the prior complaint, you may email to *** or call ***, so that we may liaise with the correct team on the matter and revert back to our valued customer with way forward on the matter.
Your reference number for the post is as follows ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Boardmans's reply18 Apr 2016, 09:30
Official
Hello vaughan,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that you need to state what was the prior complaint, you may email to *** or call ***, so that we may liaise with the correct team on the matter and revert back to our valued customer with way forward on the matter.
Your reference number for the post is as follows ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that you need to state what was the prior complaint, you may email to *** or call ***, so that we may liaise with the correct team on the matter and revert back to our valued customer with way forward on the matter.
Your reference number for the post is as follows ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,