Still NO refund - almost 2 months later!!!

<p>I purchased items on the Boardmans 50% online sale. Order no.: ********** 29. I was advised that 7 items were outstanding and I requested a refund. Which I did get 2 weeks later.</p> <p>However, on arrival of the actual order, I noticed that a queen size Hotel Collection duvet set in the color sand was not in the box. </p> <p>I called the call centre immediately and I drafted an email. I was advised that a refund will be processed in the coming days... This was almost 2 months ago!!!!</p> <p>I'm reading all the complaints on "promise of refunds, and still nothing" and I am flabbergasted !!! Concerned that I have just given away R800!</p> <p>How is it that Edcon is still in business with such shocking reviews and customer service. This company is nothing short of being petty *********... *******!!!</p> <p>I have since sent numerous follow up emails, made countless calls to the call center and still I have not received my refund. I don't even get a response to my emails anymore!</p> <p>People, DO NOT MAKE ANY PURCHASES ON THE BOARDMANS WEBSITE!!! YOU WILL END UP WITH NO PRODUCT AND NO RE FUND!!!</p>