Still no refund after 10 days!

Item: Boardmans
Rating: 2
Author: Darren K

This is follow up incident raised on 13:46 Thu 10 Dec. Ref no: ***/GO. Pathetic, waited for the refund which was initially promised within 2-5 working days but did not received it. Logged a call with the reference number provided and have to wait another 2-3 working days... Don't understand why it takes so long to get refund back. Essentially it is like being ******...

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Replies (1)

Boardmans's replyOfficial

21 Dec 2015, 15:14

Hello dar2k,

Kindly accept our sincere apologies for any frustrations occurred due to this incident.

Please be advised that are online management team are in receipt of your refund request. Feedback confirming resolution will be provided to you shortly.

Please find below reference number for this query:
***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***

Boardmans's reply21 Dec 2015, 15:14

Official