1 reviews | Active since Aug 2016

30 Jan 2017, 09:19

Still no refund

<p>I placed an rder on the 7th of January which I was then informed 1 item was not in stock therefore they will refund me and was informed that on the 20th they put the request in. It is now the 30th of Jaunuary and Still no refund. I am getting extremely upset with all their lies and all they can say is "sorry for any inconvience caused" is that all they know? I am sick and tired of all their problems and lies. It has been 23 days of continues lies and problems, and i expect something more than just my refund after all the hell they have put me through</p>

0
Replies (2)
Boardmans
Boardmans's reply30 Jan 2017, 17:24
Official

We have escalated the matter to the E-commerce Online team regarding the refund status, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Boardmans
Boardmans's reply30 Jan 2017, 17:24
Official

We have escalated the matter to the E-commerce Online team regarding the refund status, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,