KM
KUMESHNI M
1 reviews | Active since Aug 2010
03 Feb 2015, 11:31
Still no Feedback
Reference number ***/GO.<br> Complaint reported on 09.01.2015. After receiving a response that an investigation will be done into incorrect discounts that I received, I have not received any feedback to date!<br> I don't know how Edcon can think this acceptable practice. Ignoring it won't make the problem go away.
Helpful (0)
Replies (1)0
Replies (1)
Boardmans's replyOfficial
04 Feb 2015, 13:27Hello kumeshnim,
Thank you for your response , kindly note that your concerns regarding the Reference ***/GO number in question is still under investigations. We must apologise for the delayed feedback. Please be advised that your query has been resent to the regional manager for immediate intervention and feedback will be reverted back to you shortly.
Your reference number will remain the same: ***/GO.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards,
Edcon customer experience team,
***
Thank you for your response , kindly note that your concerns regarding the Reference ***/GO number in question is still under investigations. We must apologise for the delayed feedback. Please be advised that your query has been resent to the regional manager for immediate intervention and feedback will be reverted back to you shortly.
Your reference number will remain the same: ***/GO.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Boardmans's reply04 Feb 2015, 13:27
Official
Hello kumeshnim,
Thank you for your response , kindly note that your concerns regarding the Reference ***/GO number in question is still under investigations. We must apologise for the delayed feedback. Please be advised that your query has been resent to the regional manager for immediate intervention and feedback will be reverted back to you shortly.
Your reference number will remain the same: ***/GO.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards,
Edcon customer experience team,
***
Thank you for your response , kindly note that your concerns regarding the Reference ***/GO number in question is still under investigations. We must apologise for the delayed feedback. Please be advised that your query has been resent to the regional manager for immediate intervention and feedback will be reverted back to you shortly.
Your reference number will remain the same: ***/GO.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards,
Edcon customer experience team,
***
Best regards,