MM
Mohammad M

1 reviews | Active since Apr 2013

26 Aug 2015, 10:00

STILL NO DELIVERY OF PAID FOR GOODS

Hello mkamrudin,<br> <br> Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.<br> <br> As per our telephonic discussion, kindly be advised that your items were still being sourced.<br> <br> The feedback provided was that you can expect delivery by the latest Monday the 24/08/2015<br> <br> The reference for your query is as follows: ***/GO<br> <br> Thank you for your patience and understanding. <br> <br> Kind regards,<br> Edcon customer experience team,<br> ***....<br> <br> That's what I received for my complaint last week it is now two days past Monday and I still haven't received the purchased goods and the call centre is absolutely usesless make you hold on for long periods then just drop the call on you.<br> <br> Absolutely poor service!!!

0
Replies (1)
Boardmans
Boardmans's reply28 Aug 2015, 12:55
Official
Hello mkamrudin,

Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.

Kindly be advised that your order will be delivered today.

We do apologise for the delays as we were experiencing some technical difficulties.

The reference for your query is as follows: ***/GO

Thank you again for your patience and understanding.

Kind regards,
Edcon customer experience team
***