silence
<p>I PLACED AN ORDER on the 25th of September. It was supposed to be delivered within 2 to 5 days. Im still waiting nothing has happened and noone has ever said anything . I even wonder if there are people working there or it's just a bunch of robots. I have sent emails everyday since last week Friday to follow up all I ever got is an automated response. And Nothing else. no feedback. I sent messages to their Facebook page which apparently responds within a few hours I supposed they mean 24 hours because they only respond when u remind them. And even then no progress. No one gives me an answer except we sent your message to our team, what are they? Are they not a team? If they can't do online shopping then they must close it because they have no clue what they r doing. Everytime I buy there I have to email my order before it's seen and eventually sent. But this time they just wont do it and wont tell me why. Probably because they just dont feel like it. In all that they already took my money. And I'm sitting here waiting for God knows who to wake from a very deep sleep and do something . Nx . My order number is ********** 39 if anyone is interested.</p>
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the complaint the Boardman’s Online team higher management regarding the refund request as the items are not in stock, they will action and revert back to you with feedback. Please find the below reference number for your post ***/GO. We apologise again for the frustrations incurred.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the complaint the Boardman’s Online team higher management regarding the refund request as the items are not in stock, they will action and revert back to you with feedback. Please find the below reference number for your post ***/GO. We apologise again for the frustrations incurred.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the complaint the Boardman’s Online team higher management regarding the refund request as the items are not in stock, they will action and revert back to you with feedback. Please find the below reference number for your post ***/GO. We apologise again for the frustrations incurred.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the complaint the Boardman’s Online team higher management regarding the refund request as the items are not in stock, they will action and revert back to you with feedback. Please find the below reference number for your post ***/GO. We apologise again for the frustrations incurred.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
