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LINDA O
1 reviews | Active since Nov 2015
26 Nov 2015, 08:49
SHOCKING SERVICE
I ordered an induction plate on the 5th November and received confirmation of my order on the same day. On or about the 9th November I received a parcel via Courier It. <br> On opening the parcel I found it to be a Toaster, this delivery was meant for someone else. I immediately called Boardmans to notify them
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Boardmans's replyOfficial
26 Nov 2015, 10:16Hello attieo,
We would like to confirm receipt of your notice confirming that an incorrect product was delivered and you still awaiting for your replacement.
Please be advised that our online management is in receipt of this query and an investigation is in progress in regards to your order. Upon their findings direct feedback confirming the status of your order will be communicated to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We would like to confirm receipt of your notice confirming that an incorrect product was delivered and you still awaiting for your replacement.
Please be advised that our online management is in receipt of this query and an investigation is in progress in regards to your order. Upon their findings direct feedback confirming the status of your order will be communicated to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Boardmans's reply26 Nov 2015, 10:16
Official
Hello attieo,
We would like to confirm receipt of your notice confirming that an incorrect product was delivered and you still awaiting for your replacement.
Please be advised that our online management is in receipt of this query and an investigation is in progress in regards to your order. Upon their findings direct feedback confirming the status of your order will be communicated to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We would like to confirm receipt of your notice confirming that an incorrect product was delivered and you still awaiting for your replacement.
Please be advised that our online management is in receipt of this query and an investigation is in progress in regards to your order. Upon their findings direct feedback confirming the status of your order will be communicated to you.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,