jG
jacky G
1 reviews | Active since Jul 2011
12 Apr 2016, 10:23
shocking experience - online shopping
This is now the 2nd time I am reporting Boardmans for shocking service - I even have a formal complaints number not that it does any good nor does phoning or emailing!!!<br> I have always enjoyed shopping at Boardmans but after my online shopping experience I doubt I will bother again. I have been waiting since 16 March for a refund after they sent the wrong products. I have emailed & phoned without success.
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Boardmans's replyOfficial
13 Apr 2016, 09:18Hello jackyg7,
We have received your concerns and apologise for the inconvenience caused by the matter. We have checked with the E-Commerce team and your name was included on the spread sheet for refunds and you will be updated accordingly. We apologise again for any frustrations incurred.Please find the below reference number for your post ***/GO
Kind regards,
Customer Relations Team
Email: ***
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We have checked with the E-Commerce team and your name was included on the spread sheet for refunds and you will be updated accordingly. We apologise again for any frustrations incurred.Please find the below reference number for your post ***/GO
Kind regards,
Customer Relations Team
Email: ***
Call Centre: ***.
Boardmans's reply13 Apr 2016, 09:18
Official
Hello jackyg7,
We have received your concerns and apologise for the inconvenience caused by the matter. We have checked with the E-Commerce team and your name was included on the spread sheet for refunds and you will be updated accordingly. We apologise again for any frustrations incurred.Please find the below reference number for your post ***/GO
Kind regards,
Customer Relations Team
Email: ***
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We have checked with the E-Commerce team and your name was included on the spread sheet for refunds and you will be updated accordingly. We apologise again for any frustrations incurred.Please find the below reference number for your post ***/GO
Kind regards,
Customer Relations Team
Email: ***
Call Centre: ***.