CT
Coral T

1 reviews | Active since Jan 2013

15 Jan 2016, 09:14

Selling dirty goods

Boardmans Greenstone Mall in Edenval is selling bins that are dirty both inside and out, the one is spilled with some kind of milk on top of the lid while the one has dirty tissues inside. When i brought this to the attention of the manager and sales person they both say it's the fault of the customer.

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Replies (1)
Boardmans
Boardmans's reply18 Jan 2016, 16:21
Official
Hello Tabudi,

Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are. We would like to assure you that we will be addressing your service experience with the store senior management directly.

We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us on ***if any further assistance is required.

Kind Regards
Customer Experience team
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