1 reviews | Active since May 2016

01 Dec 2016, 07:23

Rude Sales Person - Brooklyn Mall

<p>Amu Mthembu</p> <p> </p> <p>RE: COMPLAINT: BAD CUSTOMER SERVICE BROOKLYN MALL- BOARDMANS</p> <p> </p> <p>No you dropped the phone when you called me from number ********** 006 at 10:01 – so you didn’t make an effort to call again whatsoever. Lucinda Ruvugabigwi clearly said you must call me and find out what was happening. What disciplinary action was taken and who is the staff member? </p> <p> </p> <p>You, Amu Mthembu didn’t make an effort to contact me or to solve this problem, therefor you apology on behalf of the store is unacceptable.</p> <p> </p> <p>Lucinda Ruvugabigwi Can you please deal with this since Amu Mthembu cannot deal with a simple complaint and provide feedback to me.</p>

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Replies (1)
Boardmans
Boardmans's reply15 Dec 2016, 15:37
Official

We apologise for the late response, kindly note the matter has been escalated to the store management team as per reference number ***/GO .

Feedback will be provided.

If you ever need to speak to us, please call us on ***.

Kind Regards
Customer Experience Team
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