registry disaster!

I created my wedding registry at Boardmans at Pavillion, and must say I would never recommend it! When I first did it, I had to do it TWICE. They somehow did something strange to the scanner, and nothing got picked up. I let it go, because mistakes happen. Now my wedding is over and I am furious!!! I have several duplicated items because Boardmans NEVER REMOVED BOUGHT ITEMS from the registry as they were supposed to! You guys know what a registry is and what it is for, it is utterly useless to everyone if you're not going to indicate that items are bought already!! I have now had to run around trying to get slips from guests to return duplicates. Not only that, but the one item I returned (and had the slip for), was NOW marked down in store (the guest paid full price, which was R400 more) and they REFUSED to give me the amount paid, they would only give me a gift voucher for the new marked down price! What a *******!! Would NEVER recommend using boardmans for a wedding registry!!!