WT
Wajeeha T

1 reviews | Active since Dec 2015

08 Dec 2016, 14:47

Refund outstanding for a year with no feedback

<p>I placed an order with boardmans last year December order number ********** 89. Since then i have not received the goods nor a refund. Boardmans have not contacted me in this regard despite my numerous attempts at contacting them. This is pathetic services and I will not buy from Boardmans in the future.</p>

0
Replies (1)
Boardmans
Boardmans's reply19 Dec 2016, 15:01
Official

Thank you for bringing this matter to our attention. We apologise for the late response. The order was initially placed on 27 November 2015 and it was cancelled on 15 December 2015.

We have escalated to our Online team for further assistance and feedback will be provided.

Your reference number is ***/GO.


Kind Regards
Customer Experience Team
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