Refund for online purchases not processed

<p>On 29 March 2016 i bought some stuff online at Boardmans with Order Confirmation ***. Amongst the stuff that I ordered were 3 sets of guest towels totalling R119.94. On 5 April i received an email from Ryan Wentzel informing me that the towels were now out of stock and they will refund me accordingly. I have written to Boardmans twice requesting my refund and up to now i have not received my money yet. I am very disgusted by how Boardmans has conducted itself and also for such bad service. On the first occasion when i wrote to them they never even bothered to respond to my email. I wonder how many people are waiting for their refunds out there???? </p>