Probably the worst service I've ever received

I ordered a few items on the Boardmans website on 10 January, all of which were stated to be in stock.<br> The website clearly states that delivery will be made in 2 to 5 working days.<br> <br> After 6 working days, I became curios as to when my order would be delivered. I emailed Boardmans, but got no response. The next day, I phoned the call centre, and was told they were sourcing some of the items and that I would receive the order in the next few days.<br> <br> After 8 working days, I emailed the customer services again. Once again, no reply, so I phoned them again, only to be told the same story.<br> After 9 working days, I received a phone call from a man saying that some of the items I ordered could not be sourced and that I had no option but to remove those items from my order. After telling me numerous stories about how terrible the online store is, the man promised that the remaining items would be delivered the next day.<br> The next day, 10 working days after placing the order, I received an email saying my entire order has been cancelled. <br> This is the worst online shopping experience I have ever had. I doubt I'll shop at Boardmans again, definitely not online. Their customer service is terrible!