POOR SERVICE FOR A REGULAR CUSTOMER

<p>Ever since I found out I could purchase items from Boardmans online I have been buying regularly with no issues. My last purchase took about 2 weeks to be delivered, staying out of town I have to make arrangements for an in town postal address and to fetch the items. I picked up my goods only to find that when about to assemble one of the items, it's was broken, being placed in the box after it broke! The missing piece nowhere to be found. Now I have to arrange for a replacement and that means getting the items picked up from the postal address. I have emailed Boardmans, I have not had any response!!! Absolutely terrible when buying premium products.</p>