MLyL
Maggie Li yuk Lo
1 reviews | Active since Jan 2015
31 Jan 2015, 18:30
****ed off !!
On Saturday the 31st of January, after having purchased a juicer and some crockery, i went out of the shop with a trolley only to be chased after by the security detail. I was so embarrassed because the mall was so busy and everyone was staring at me as is I was a ********. How pathetic is that??? Where do they expect you to put your purchases??? The security detail told me that he will get one trolley for me from another supplier which was 'Game''. How can Boardmans use some other supplier's trolleys? Why can't they get their own? <br> <br> <br>
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Boardmans's replyOfficial
02 Feb 2015, 12:58Hello Shoalin,
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are. We tried contacting for feedback and there was no response.
We would like to assure you that your service experience will be discussed with the Tygervallley store manager directly. Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are. We tried contacting for feedback and there was no response.
We would like to assure you that your service experience will be discussed with the Tygervallley store manager directly. Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,
Boardmans's reply02 Feb 2015, 12:58
Official
Hello Shoalin,
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are. We tried contacting for feedback and there was no response.
We would like to assure you that your service experience will be discussed with the Tygervallley store manager directly. Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are. We tried contacting for feedback and there was no response.
We would like to assure you that your service experience will be discussed with the Tygervallley store manager directly. Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,