Pathetic service from your online store
<p>No one will take responsibility for the mistake. The people are incapable of helping as they state on the introduction when phoning them. All they can do is listen and lock a reference number. This is all it is, a number. Because you don't get any feedback what so ever. I have been waiting since black friday for my order, have e-mailed them and phoned them numerous times and talked to a few nasty people, just to find out eventually that they don't have the product that they have loaded on to my account. Edcon just blaming Boadmans that they should update their website and I should just wait for my order a nother few days... Let's see if I will receive it. In future I will support @ Home and I will never buy from boardmans online or in store. Edcon you are also a useless company not backing the cleints you have! </p>
Thank you for bringing this matter to our attention, we apologise for the late response.
Please note the order was cancelled on 13 December 2016 and this was confirmed with you and the refund will be processed soon.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for bringing this matter to our attention, we apologise for the late response.
Please note the order was cancelled on 13 December 2016 and this was confirmed with you and the refund will be processed soon.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
