MC
Mariam C

1 reviews | Active since Sept 2017

07 May 2018, 08:36

PATHETIC SERVICE

RECEIVED A BOARDMANS BLENDER AS A GIFT. USED IT ONLY TWICE. ITEM NO LONGER WORKING. TOOK IT IN FOR REPAIRS TO BOARDMANS VAAL MALL ONLY TO BE TOLD NO REPAIR COULD BE DONE AS WE DIDN"T HAVE A RECEIPT. EVEN IF WE HAD A RECEIPT ITEM WOULD NOT BE TAKEN IN FOR REPAIRS AS THEY DO NOT REPAIR ITEMS THAT ARE LONGER THAN THE 2 YEAR PERIOD. WILL NEVER PURCHASE ANY APPLIANCE EVER FROM BOARDMANS.

0
Replies (1)
Boardmans
Boardmans's reply08 May 2018, 09:32
Official

Thank you for bringing this matter to our attention .Kindly note that the receipt services as warranty for all appliances in any retailer.However we will escalate your query to our store manager for further assistance and final feedback will then be provided to you.***/GO

Kind regards

The Edcon Customer Experience Team