1 reviews | Active since Jun 2017
Pathetic Service
<p><br ********** />Placed an online order on Monday the 29 May 2017 and according to the site delivery will take place 3 - 5 working days. On Wednesday, 7 June 2017 I asked about my delivery as I needed it for the following day, after spending 20 minutes and then again 30 minutes on the phone they couldn't give me answers as to why I haven't received my delivery but they will get a manager to call me in 24-48hrs. On Friday 9 June I called again and still no answer... <br />The *********** call centre staff told me not to get rude when I told her that it takes her exactly 6 minus for her to call up my reference number, The service is pathetic, never again Boardmans! Ref # ********** 0862/GO</p>
Thank you for making contact with us.
According to our records our online team tried contacting you telephonically this morning but they could not reach you.
The reason for calling was to confirm your order is out for delivery - delivery might take place today the latest should be by tomorrow.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for making contact with us.
According to our records our online team tried contacting you telephonically this morning but they could not reach you.
The reason for calling was to confirm your order is out for delivery - delivery might take place today the latest should be by tomorrow.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
