kT
karin T
1 reviews | Active since Dec 2012
24 Jul 2015, 10:38
order number ***.
I received a confirmation from BOARDMANS ON STAURDAY confirming that my order will be processed in 2-5working days. I called on Tuesday and was told its 3-7 working days. I call today as my email said 5 working days and I get told they are OUT OF STOCK!! How do you have the gods on your online store reflecting in stock and I make payment the same day and then you tell me after me calling that its out of stock! NO CUSTOMER CARE
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Boardmans's replyOfficial
27 Jul 2015, 14:53Hello kazzyb,
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. Kindly note the order number *** is still on the PICKING mode however we have escalated the matter to Online team manager for urgent assistance.
Kind regards,
Edcon customer Experience Team,
***
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. Kindly note the order number *** is still on the PICKING mode however we have escalated the matter to Online team manager for urgent assistance.
Kind regards,
Edcon customer Experience Team,
***
Boardmans's reply27 Jul 2015, 14:53
Official
Hello kazzyb,
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. Kindly note the order number *** is still on the PICKING mode however we have escalated the matter to Online team manager for urgent assistance.
Kind regards,
Edcon customer Experience Team,
***
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. Kindly note the order number *** is still on the PICKING mode however we have escalated the matter to Online team manager for urgent assistance.
Kind regards,
Edcon customer Experience Team,
***