ZV
Zaid V
1 reviews | Active since Aug 2009
27 Nov 2015, 14:36
Order #*** - 1 July 2015 - Still unfulfilled
Placed an order on 1 July. Part order shipped due to no stock. <br> After multiple calls, emails and hellopeter complaints (3rd one) I still have no resolution!!<br> Spoke to the online manager (Elsa) on multiple occasions to either fulfill the remainder of my order to provide me with a refund
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Replies (1)Boardmans's replyOfficial
01 Dec 2015, 12:26Hello Zaid Vawda,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience and any frustrations occurred due to this incident. Kindly be advised that our online management team is looking into the matter, and should be in contact with you shortly to confirm resolution to your query.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Kind regards, Edcon customer experience team,
***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience and any frustrations occurred due to this incident. Kindly be advised that our online management team is looking into the matter, and should be in contact with you shortly to confirm resolution to your query.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Kind regards, Edcon customer experience team,
***
Boardmans's reply01 Dec 2015, 12:26
Official
Hello Zaid Vawda,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience and any frustrations occurred due to this incident. Kindly be advised that our online management team is looking into the matter, and should be in contact with you shortly to confirm resolution to your query.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Kind regards, Edcon customer experience team,
***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the inconvenience and any frustrations occurred due to this incident. Kindly be advised that our online management team is looking into the matter, and should be in contact with you shortly to confirm resolution to your query.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Kind regards, Edcon customer experience team,
***
