ONLINE SERVICE IS A DISASTER

<p>27 June 2016 So it is the Boardmans sale, I order some linen, towls and bedding online. </p> <p>Boardmans processes my transaction & debits my account</p> <p>I receive confirmation of my transaction and am notified that I will receive my goods withing 2 - 5 days.</p> <p>5July 2016 I phone to enquire, no one can help me and will phone me back</p> <p>6 July 2016 I still have not heard from anyony so I phone again. Now I am being told that none of the items that I have ordered is in stoc****!!</p> <p>BUT THEY HAVE ALREADY DEBITED MY ACCOUNT!!!</p> <p>Shocking, shocking, shocking. If I had gone into the store I would have been able to purchase the items there and then and received them. Now I am stuck with NOTHING !!!! Why have an online facility EDCON!!!</p> <p>I have never been so disappointed.</p>