HG
Harsha G

1 reviews | Active since Oct 2010

21 Jul 2016, 08:33

Online Purchase

<p>I had purchased 3 items online a month ago when there was a 50% sale, i waited 2 weeks for the order then emailed to follow up, i received a call saying 1 item was out of stock and the supplier will be contacted to order it. Two days ago i was called to say they are delivering the goods, i called them yesterday only to find out that only 1 item is being delivered, meaning the online team does not update the website or there is no priority for online orders.</p>

0
Replies (2)
Boardmans
Boardmans's reply22 Jul 2016, 13:02
Official

We attempted calling you on the mobile number that you have provided, however you were unreachable. We have received your concerns and apologise for the inconvenience caused by the matter. We are requesting for an order number so that the Boardmans online team will look into the matter and also revert back to you on the matter. Please find the below reference number for your post ********** 602/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Boardmans
Boardmans's reply22 Jul 2016, 13:03
Official

We attempted calling you on the mobile number that you have provided, however you were unreachable. We have received your concerns and apologise for the inconvenience caused by the matter. We are requesting for an order number so that the Boardmans online team will look into the matter and also revert back to you on the matter. Please find the below reference number for your post ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,