mM
maxine M

1 reviews | Active since May 2016

25 May 2016, 10:37

ONLINE ORDERS

<p>I ordered a set of 4 tea cups and saucers online and it stated that they had stock and it was availalbe. This was over a week ago and said it would arrive within 2 - 5 days. I have been looking forward to receiving this for an entire week and recieved one email back to my 5 queries stating they are sourcing the items and will keep me informed. Why advertise something you DO NOT HAVE IN STOCK? Who is in charge of the online updates? I was debited the amount on the day and am still waiting and expect for this to be delivered to me EXPRESS DELIVERY as this is really poor show</p>

0
Replies (2)
Boardmans
Boardmans's reply25 May 2016, 12:23
Official

We apologise for any frustrations incurred. Kindly forward us your Order number so that we may track the parcel with the Boardman's online team, and revert back to our valued customer, A reference number for the complaint logged on your behalf is as follows ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

mM
maxine M's update25 May 2016, 12:26
Reviewer Update
The order number is *** Kind regards