NM
Nawaal M
1 reviews | Active since Jul 2015
24 Aug 2015, 17:12
Online order
On the 18th July, I placed an online order. I was told a week later that the orders were out of stock. I was also informed that I would get my money refunded. I have sent emails to which there is no response. I have called the call centre and no one can tell me when my money will be refunded. It is now a month later and I am still waiting. I would appreciate if someone would get back to me and refund my money. I will not be buying anyhting online from this Company again.
Helpful (0)
Replies (1)0
Replies (1)
Boardmans's replyOfficial
25 Aug 2015, 10:53Hello bluecherry,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused and delay in resolving your query.
As per our telephonic discussion, kindly be advised that we have forwarded your query to our online team to look into and assist.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused and delay in resolving your query.
As per our telephonic discussion, kindly be advised that we have forwarded your query to our online team to look into and assist.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Best regards,
Boardmans's reply25 Aug 2015, 10:53
Official
Hello bluecherry,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused and delay in resolving your query.
As per our telephonic discussion, kindly be advised that we have forwarded your query to our online team to look into and assist.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused and delay in resolving your query.
As per our telephonic discussion, kindly be advised that we have forwarded your query to our online team to look into and assist.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Best regards,