Online Order

<p>I have an online order with boardmans placed about a month ago. When I followed up on late delivery of the item, I was informed that it is out of stock even though product is available online. Boardmans online consultant contacted me to inform me that product was no longer available country wide hence could not be sourced. She said products available had defects. I then contacted a few stores myself only to find the product is still available in some of the stores and in good condition. One of the stores I contacted even physically checked and advise they had 5 of the items, 3 with defect and only 2 in good condition and on sale (This was in Jan when i made this effort and informed Tebogo. I even called her so she could contact the store contact person to arrange for a set aside/source it). I have now decided to follow up on this, to my surprise that she informs me the products has scratched- which is the very same information she told me when I initially placed the order. This then means she never contacted the store to source this product. I was irritated that I had to do the job of finding this product in the first place and now this!</p> <p>This is indeed the worst online store! With all the work done, I want this product and not a refund!</p>