1 reviews | Active since Dec 2016
ONLINE ORDER
<p>I placed a onlin order done on black friday for a Eqyptian cotton duvet cover, I paid and received a email to say delviery will be between 2-5 working daye. Today I decide to call boardmands online only to be told, we dont have the product so we will refund you.</p> <p> </p> <p>I am shocked and disgusted to say the least how a company like EDCON can have a online department which you order, pay and never receive a call or your goods.</p> <p>I expect someone to get back to me as now I have been told we will refund you. I expect the same quality product regardless of price and a repsonse back from BOARDMANS/ EDCON regarding this before it goes on twitter and to the customer proteaction act</p>
Thank you for your email, we apologize for the late reply, kindly be advised that the tracking number FAS***6 for your order number *** indicates this order was dispatched and delivered.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for your email, we apologize for the late reply, kindly be advised that the tracking number FAS***6 for your order number *** indicates this order was dispatched and delivered.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***