CS
Chantel S

1 reviews | Active since May 2010

10 Nov 2016, 09:42

Online disaster shopping still no Kettle

<p>On 24 August 2016, I received notification that my order ********** 78 is on its way. I received only the kettle and then returned it because it was a USED Kettle. I have paid for a kettle and still dont have a kettle.</p> <p> </p> <p>Why do online shopping if this is the service you get!</p>

0
Replies (1)
Boardmans
Boardmans's reply11 Nov 2016, 14:43
Official

We thank for bringing this matter to our attention. We must sincerely apologise for the inconvenience caused with regards to online shopping, please be advised we have addressed this incident with our online team to insure the process is efficient.

Your reference number is ***/GO

Kind regards,
Edcon customer experience team,
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