JK
Jackie K

1 reviews | Active since Mar 2010

08 Jun 2017, 14:53

Non receipt of goods no refund

<p>Ordered bottles received curtains in March. June still back and forth on email phone with no success. Today yet again. A Boardman employee calls me with no knowledge if the complaint logged and then just hangs the phone up on me. I've had this parcel occupying 70% of NY boots space for the last 2 months nobody has collected and still no refund. I can no longer keep this stuff in my car without specific collection arrangements ahead of time.</p> <p> </p>

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Replies (1)
Boardmans
Boardmans's reply09 Jun 2017, 15:46
Official

Thank you for bringing this matter to our attention. We apologise for the incorrect items delivered to you .

We have made arrangements to collect th incorrect items and dispatch the correct one.

***/GO

Kind regards

The Edcon Customer Experience Team