Nobody can tell me why I have not received my orde

I'm so upset with Boardman, placed my order 3 weeks ago, and it has not arrived, no explanation from Boardmans, try calling the call centre and they tell me that it might be because they are waiting for stock....for almost a month....this is wrong, I want to be updated.<br> Poor service delivery, poor call centre consultants who promise to escalate my query but nothing happens.<br> Also had to beg for my previous order, which was two weeks late.<br> Annoyed....for such a big name their service sucks!