RG
Riedwaan G
1 reviews | Active since Jan 2011
27 Mar 2015, 15:06
No service
went in boardmans store at matlosana mall with my wife to buy a food processor and toaster but the sales people were not interested in helping us and instead stood talking to a woman who bought a r50 pillow for 15 mins about politics when I called someone to help I was told to wait till they want to help us <br> So we walked out and bought at @home rather will never go back there <br>
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Replies (1)
Boardmans's replyOfficial
28 Mar 2015, 12:06Hello rgora,
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are and as discussed telephonically we would like to assure you that your service experience will be discussed with the Matlosana store manager directly.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are and as discussed telephonically we would like to assure you that your service experience will be discussed with the Matlosana store manager directly.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Boardmans's reply28 Mar 2015, 12:06
Official
Hello rgora,
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are and as discussed telephonically we would like to assure you that your service experience will be discussed with the Matlosana store manager directly.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are and as discussed telephonically we would like to assure you that your service experience will be discussed with the Matlosana store manager directly.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***