JC
JAYSHREE C
1 reviews | Active since Oct 2015
02 Dec 2015, 15:50
No refund and no feedback
I've been trying to get my order completed or refunded since July. The last I heard from Boardmans was 5 Nov - and have had no feedback whatsoever since then - still no refund and still no delivery! This has been going on since July. Absolutely disgusting! I can't even see the boardmans logo or name without a feeling of absolute loathing.
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Replies (1)
Boardmans's replyOfficial
03 Dec 2015, 11:03Hello jaychiba,
It's with great displeasure to hear that you still awaiting for a refund or delivery since July 2015.
We can understand the frustration and inconvenience caused by this incident and for that please accept our sincere apologies. Kindly be advised that your query has been forwarded to our online management team to look into and advise. Feedback will then be provided to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
It's with great displeasure to hear that you still awaiting for a refund or delivery since July 2015.
We can understand the frustration and inconvenience caused by this incident and for that please accept our sincere apologies. Kindly be advised that your query has been forwarded to our online management team to look into and advise. Feedback will then be provided to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Boardmans's reply03 Dec 2015, 11:03
Official
Hello jaychiba,
It's with great displeasure to hear that you still awaiting for a refund or delivery since July 2015.
We can understand the frustration and inconvenience caused by this incident and for that please accept our sincere apologies. Kindly be advised that your query has been forwarded to our online management team to look into and advise. Feedback will then be provided to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
It's with great displeasure to hear that you still awaiting for a refund or delivery since July 2015.
We can understand the frustration and inconvenience caused by this incident and for that please accept our sincere apologies. Kindly be advised that your query has been forwarded to our online management team to look into and advise. Feedback will then be provided to you shortly.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***