CC
Corney C
1 reviews | Active since Nov 2011
08 Dec 2015, 17:13
No refund and no calls as promised by supervisor
I ordered a specific model microwave on sale from the online store on 08 Nov and paid using my Edgards Card, order number ***. The e-mails promised delivery in 2 and 5 working days.<br> <br> I contacted Boardmans on 12 Nov. Spoke to Steve. Informed me my order had been delayed due to stock
Helpful (0)
Replies (1)0
Replies (1)
Boardmans's replyOfficial
11 Dec 2015, 12:43Hello eviljim,
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. The refund request has been forwarded to the online team for update and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. The refund request has been forwarded to the online team for update and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Boardmans's reply11 Dec 2015, 12:43
Official
Hello eviljim,
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. The refund request has been forwarded to the online team for update and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Service and quality are priorities at Edcon and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. The refund request has been forwarded to the online team for update and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***