XS
Xoliswa S
1 reviews | Active since Dec 2014
20 Sept 2015, 18:40
No refund after goods were not delivered
On the 24 Aug I purchased goods on line, however two were not available and Ronald Promised I'd be refunded my R174.98. After almost a month of follow ups calls and emails i still have not received my money. Ilsa the call centre team leader never returns my calls.<br> <br> Never and never again will I ever purchase anything from the Edcon group
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Boardmans's replyOfficial
21 Sept 2015, 10:37Hello sotobe83,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and delay in resolving your query.
Kindly be advised that the matter has been forwarded to our online team to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and delay in resolving your query.
Kindly be advised that the matter has been forwarded to our online team to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Boardmans's reply21 Sept 2015, 10:37
Official
Hello sotobe83,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and delay in resolving your query.
Kindly be advised that the matter has been forwarded to our online team to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and delay in resolving your query.
Kindly be advised that the matter has been forwarded to our online team to look into and assist with.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***