1 reviews | Active since Oct 2012
NO FEEDBACK ON QUERY
Hi, it seems the only way I can get a hold of anybody or have someone call me is through Hello Peter. This is the third time!!!! I called the Edgars call centre on ***and they said they will forward the query to Ester and she will call me back....this was last week, and NOTHING AGAIN!!!.<br> My first and second query of the exact same nature has not been fully resolved, I am still waiting for my credit to be put onto my Edgars card, I requested that they send me details the of the option I had chosen to my email account [Email Removed] and nothing, I called to request them to send me an email again and no response! and no credit.<br> <br> Please don't let me chase my own queries up or my own money, I really want this whole debacle to end<br> <br> reference no: ***/GO
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. However we need to confirm that the feedback from our E-commerce team is that there was a telephonic discussion with them and the matter has been resolved regarding the reference number ***/GO.
We look forward to being of better service to you in future and trust that the above will be accepted favorably.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Best regards,
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know. However we need to confirm that the feedback from our E-commerce team is that there was a telephonic discussion with them and the matter has been resolved regarding the reference number ***/GO.
We look forward to being of better service to you in future and trust that the above will be accepted favorably.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Best regards,
