TD
Tarah D

1 reviews | Active since Jul 2014

12 Jun 2017, 20:30

No Delivery, No Apology, Feel Like I've Been ******

<p>I placed an order for a duvet cover on 26 May and it has yet to arrive. Every time I call or make contact there is yet another excuse and I get redirected from one *********** person to the next with no delivery. I honestly feel like they've just ****** me. No communication, no expected delivery. Never ever order from Boardmans. Everything about this experience has been **********.</p>

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Replies (1)
Boardmans
Boardmans's reply13 Jun 2017, 15:47
Official

We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Kindly furnish us with the order number so that they may action urgently. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards.

Customer Experience Team

Call Centre: ***.